We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "RCG made the process painless. The staff took the time to educate me on my new purchase. Finance informed me of all of my options. I can't wait to take the General elk hunting in September! My hunting buddies will over that passenger seat. Thanks

    Matt"

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    Matthew Cook - Reno, NV
  • "I purchased my first motorcycle from Reno Cycles and Gear. I had a wonderful experience with everyone at the dealership. I ordered my bike last year and with the shortages that were happening during covid they did a fantastic job of keeping me informed and updated. And an extra shout out to the guys in the parts department for all of their help and follow with extra upgrades. ⭐️⭐️⭐️⭐️⭐️"

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    Tracy Ehr - OR
  • "After having bad experiences with a couple of California dealers I reached out to Reno cycles and gear and they were awesome. A little further than the ones here but definitely worth the drive. And I saved a lot of money over the dealer quotes near me."

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    Martha Sechrist - Stockton, CA
  • "I arrived in Reno from out of town on Friday 9/24/21 for the fall Street Vibrations with a broken rear brake lever on my 2015 Scout. I can't thank Bill and the service dept for performing an emergency repair within a short period of time and getting me back on the road saving my weekend! Their customer service is 2nd to none!

    I highly recommend Reno Cycles and Gear."

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    Mike Lauro - Woodbridge, CA
  • "I've been looking at the Indian Chieftain for the past year or so. Buzz had an abundance of patience with me. Always helpful in answering my questions and never "pushy." Last month I told him I'm ready to buy, but want a red one. He found it, the last one on the west coast for 2016. The sales transaction was very smooth and I'm very happy to have the bike. The folks in the office and service are very friendly and helpful. Clearly an honest and responsible group of people at this business...and I really appreciate that!"

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    James Smith
  • "Salesman was knowledgeable at all my paperwork done ready to go"

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    Scott Langley
  • "Great customer service. Buzz sold us our Polaris Slingshot."

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    Elena Ponce
  • "Great staff and great selection"

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    Brannan Smith Jr.
  • "If you don't like the big chain cycle shops, (no offense H/D, I own one) take it down a notch and come to family, cuz that's what you become whether your a customer or employee they treat you absolutely fantastic, like the great part of being welcomed like a real family member. Plus a great selection and great prices to go along with all merchandise! So pick up your favorite "unit" today."

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    Donna Elizabeth Edwards
  • "Love these guys. Bought a new bike a couple of months ago and just stopped by to check out some items I wanted to buy. The guys all remembered me which was awesome. Nobody is perfect, but with that said, I have had a very good experience dealing with everyone at this dealership."

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    Dustin H
  • "I have two side-by-sides I bought here. I found the owners, office personnel, sales. service, and parts people to be extremely helpful. In my numerous dealings with everyone here I have experienced excellent customer service and feel that they have a personal commitment to every customer. Having dealt with other dealers, I feel this group could be a benchmark in excellence for others."

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    Tom Willis
  • "They always have everything I need and they're the best people in the world to work with"

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    Ken P
  • "Very nice people who went out of their way to fit me in."

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    Gary Simpson
  • "Great shop, great staff"

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    Mike Marcum
  • "Great staff. Knowledge of what I needed and helped me make the right decision. They don't oversell to make money off you."

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    Ray Miller
  • "Just bought ATV here. Good service, friendly staff."

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    David Mansfield
  • "Awesome people and the service is excellent!"

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    Jesus Pena
  • "Big changes in the service department. Last year it took over 6 months to get my snowmobile repaired and I recently just had warranty work done to my snowmobile, and I was in and out in 2.5 days which included a warranty claim with Polaris and a part that had to be ordered in. If you were disappointed with the Service Department before you might want to give them another try."

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    Fred
  • "Knowledgeable staff and nice folk"

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    Moto Hooligan
  • "Donna, Paul, Buzz, and everyone there always greets me when I walk through the door. They treat people with respect and go out of their way to make things right if there is a problem. When Polaris says "No" to something they are willing to get on the phone to their Rep and fight your case and get things handled."

    Overall Rating:
    Loren Pierce
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